WHAT'S AVAILABLE (Location, location, location...)

Access Types

Both Fixed Wireless High Speed and DSL offer the option of your own local Wi-Fi (Wireless Local Area Network, or WLAN) so you can connect without wires.
Access Account includes one email account. Email addresses may use any of the following domains: taosnet.com, newmex.com, or taosnm.com.
Both Fixed Wireless High Speed and DSL include a free dial-up modem account that may be used as a backup in the event that your broadband connection is unavailable.
File sharing, via programs such as BitTorrent, Limewire, BearShare and/or any similar peer-to-peer methods, is classified as operating a server. Such use to distribute copyrighted material may be subject to prosecution under Federal and International Copyright Law. Please be aware that TaosNet must cooperate with law enforcement officials and procedures when required. For more information, please check our Access Terms of Service.

Contract Cancellation Fee Policy:
If an initial contract must be cancelled we require payment of half (50%) of the remaining contract duration value and return of equipment if applicable.

Broadband Access Comparison:

Please inquire about our $10 monthly discount for Web Hosting when bundled with a high speed access account.

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  • DSL INTERNET
  • FIXED WIRELESS HIGH-SPEED INTERNET
  • Definition
  • This technology uses existing telephone wiring to deliver high-speed data services to homes and businesses, giving always-on Internet access that does not tie up the phone line. Requires the purchase or rental of a DSL modem for your home or office to connect.
  • This technology uses high-frequency radio waves rather than wires to communicate between nodes. It makes broadband access available in areas where DSL is unavailable, and in remote areas without any phone lines. Requires an outdoor antenna and router to connect.
  • Speed
  • DSL users have a choice of speeds ranging from 256 Kbps to 5 Mbps asynchronous (faster downloads than uploads). This is about 4.5 to 90 times faster than a standard 56 Kbps dial-up modem.
    There is no download bursting capability with DSL service.
  • Wireless customers have a choice of download speeds from 256 Kbps to 3 Mbps through most of our service area. TaosNet now has t-Max available in the Taos area that is capable of up to 12 Mbps. Installations with more than 4 computers or customers wishing to use any servers are subject to business rates.
    Wireless customers may receive download bursting of up to 4x their paid rate.
  • Availability
  • DSL is available within 3 cable miles of a phone company central office or remote terminal equipped with DSL equipment. Download Map (PDF)
    Remote DSL terminals, also knows as DSLAMs, are always being added - please be aware that if a phone company telemarketer can offer you DSL, so can TaosNet.
  • Clear line of sight, with a distance of up to thirteen (13) miles, to one of TaosNet's wireless access points is required for access. Download Map (PDF)
    Access is generally available within the greater Taos Area, including Arroyo Hondo, Arroyo Seco, San Cristobal, Lama, and El Salto. It is also available west of the Rio Grande in Carson, Tres Piedras, and the Greater World area. TaosNet also provides service to remote areas like Taos Ski Valley, Amalia, and Costilla. More details here.
  • Cost
  • DSL is a two part service - one part is the physical phone line that belongs to the phone company, and another is the actual internet access. As a two part service, there are two costs associated with it, one for each part. Total cost for DSL ranges from $30 to $68 for Residential users, and $45 to $95 for business users.
    Please check here for more details.
  • Fixed Wireless costs range from $35 to $95 for Residential users, and $35 to $275 for business users.Small businesses with up to 4 computers qualify for Residential rates.
    WiMAX (3Mbps-12Mbps) rates range from $95 to $150 for Residential users. Please call for Business Rates for t-Max. TaosNet also offers higher speed Point-To-Point links. Please call for details.
    Subject to a 1-year contract. Please check here for more details.
  • Installation and Setup
  • Free Installation of one DSL modem by TaosNet. Installation and setup process:
    • A letter of Agency is needed for TaosNet to order the service on your behalf.
    • The phone company will set a date when that service will be activated.
    • TaosNet will schedule a time with you anytime afer the due date for a technician to do your free installation.
  • Free Site Survey to determine availability, and what level of service can be offered. TaosNet is now offering Free installation when switching from another broadband provider. For any other new service with a monthly cost of $50 or greater, installation is $100. New installations with a monthly cost of less than $50 cost $200. Installation and setup process:
    • TaosNet will schedule an site survey. This will determine service level availability.
    • TaosNet will schedule a time for your installation.
  • Equipment
  • DSL requires a DSL Modem. The modem may be either wireless ($100) or non-wireless ($60). A wireless DSL modem allows you to connect your computer, laptop, smartphone, etc. to the Internet without having to cable your computer directly to the modem.
    *A wireless modem is required for smartphones, as well as devices like an iPad.
  • Wireless requires an external antenna to be installed outside your building. The external antenna will then be cabled to an internal router. The internal router will have wireless capability to connect your computer to the internet. You may also cable directly to the router.

Detailed Cost for Access Services

Fixed Wireless High Speed

Residential Services

  • Asynchronous Services have a higher download speed than upload speed. This is good for casual users that mainly browse the internet.

    Asynchronous Promotional Rates for New Accounts (Residential)
    Service Monthly Cost
    Residential Entry - Sustained Download up to 256kbps, burst up to 512kbps (2x) $35
    Residential Basic - Sustained Download up to 512kbps, burst up to 1Mbps (2x) $50
    Residential Pro - Sustained Download up to 1.5Mbps, no burst $70
    Residential ProPlus - Sustained Download up to 3Mbps, no burst $95
    t-Max 3-6 Mbps Residential - Sustained Download up to 6Mbps, no burst $95
    t-Max 6-9 Mbps Residential - Sustained Download up to 9Mbps, no burst $125
    t-Max 8-12Mbps Residential - Sustained Download up to 12Mbps, no burst $150

  • Sychronous Services have equal download and upload speeds. These are best for users that upload a lot of content. Examples are: developers that upload a lot of picture, video, and audio files. Users that upload a lot of YouTube videos.

    Synchronous Services for New Accounts (Residential)
    Service Monthly Cost
    Entry - Sustained up to 256kbps, up to 1Mbps burst (4x) $45
    Basic - Sustained up to 512kbps, up to 2Mbps burst (4x) $60
    Pro - Sustained up to 1Mbps, up to 4Mbps burst (4x) $95

Business Services

Business Services work best for networks with a large number of computers connecting simultaneous. Business Services also tend to have a higher upload rate allowing for more flexible use of the internet.

Business Services have no burst.
Service Cost
Business Entry - Download up to 2Mbps, Upload up to 1Mbps $150
Business Basic - Download up to 2Mbps, Upload up to 2Mbps $180
Business Pro - Download up to 3Mbps, Upload up to 3Mbps $275
Business t-Max - Download up to 12Mbps, Upload up to 4Mbps Call for Quote
Business Point-To-Point - Download and Upload greater than 12Mbps Call for Quote

TaosNet access points and service areas:

DSL

This service requires a two-part billing plan. Qwest will bill for use of phone lines. TaosNet will bill for Internet access, $15 to $30 per month. Rates depend on speed selected. Bandwidth speeds represent the maximum connection speed under ideal conditions.

Qwest DSL Promotions
July 20 through November 2, 2008 - Residential only

Residential Rates
Service Qwest Monthly TaosNet Monthly Total Monthly
Qwest Connect - Up 256kbps download, up to 256kpbs upload $15 $15 $30
Qwest Connect Silver - Up to 1.5Mbps download, up to 896kbps upload $28 $20 $48
Qwest Connect Platinum - Up to 5Mbps download, up to 896kbps upload $38 $30 $68
Qwest Standalone Broadband Silver - No phone service needed. Up to 1.5Mbps download, up to 896kbps upload $33 $20 $53
Qwest Standalone Broadband Platinum - No phone service needed. Up to 5Mbps download, up to 896kbps upload $43 $30 $73
Business Rates - Qwest charges the regular $99 for activation on business accounts.
Service Qwest Monthly TaosNet Monthly Total Monthly
Qwest High-Speed Internet - Up to 256kbps download, up to 256kbps upload $30 $15 $45
Qwest High-Speed Internet - Up to 1.5Mbps download, up to 896kbps upload $45 $20 $65
Qwest High-Speed Internet - Up to 7Mbps download, up to 896kbps upload $65 $30 $95

Dial-up Access Rates

Service Hours Included monthly Cost per additional hour Monthly fee
Entry - Provides over 2 hours of internet use per day if used every day. 75 @75¢ $10
Basic - Provides over 6 hours every day or full-time use throughout a business week. 200 @50¢ $15
Bulk - Provides over 24 hours per day of single-user access, or is ideal for multi-user households. 750 @25¢ $25